The data controller responsible for your personal data is:
This Privacy Policy applies to personal data collected through:
This policy is governed by the Personal Data (Privacy) Ordinance (Cap. 486, Laws of Hong Kong). Where applicable, we also endeavour to comply with additional international privacy requirements.
MIOMIO is an AI-powered creative content service designed for generating stylized photos and videos from user-uploaded images for entertainment and personal creative purposes.
We collect only the information necessary to provide and improve the Service.
| Data Category | Specific Data | Source |
|---|---|---|
| Account Data | Telegram user ID, username, first name, language code | Telegram API |
| User Content | Photos uploaded by users, prompts, commands | User submissions |
| Generated Content | AI-generated photos and videos | Service processing |
| Transaction Data | Purchase history, credit usage, payment confirmation IDs | Payment processor and Service |
| Technical Data | Device type, browser type, operating system, IP address for Website visits | Automatic collection |
| Support Data | Support requests and attachments | User communications |
We do not collect payment card numbers, bank account details, government-issued identification documents, or precise geolocation data.
Your data is used only for legitimate operational purposes related to the Service.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Providing AI-generated creative content | Account Data, User Content, Generated Content | Performance of contract |
| Processing payments | Account Data, Transaction Data | Performance of contract |
| Customer support | Account Data, Support Data | Legitimate interest |
| Service improvement and troubleshooting | Technical Data, aggregate usage statistics | Legitimate interest |
| Fraud prevention and abuse monitoring | Account Data, Technical Data, User Content | Legitimate interest |
| Service-related notifications | Account Data | Legitimate interest |
| Promotional communications (optional) | Account Data | Consent |
We do not sell personal data to third parties.
When you upload images to MIOMIO, our AI systems process visual characteristics from those images in order to generate creative and stylized outputs requested by you.
This processing is:
MIOMIO does not use uploaded images for identity verification, facial recognition, surveillance, or biometric identification purposes.
The Service may use third-party AI infrastructure providers to process user-requested creative outputs, including image generation, editing, and video rendering technologies.
These providers process uploaded content solely for generation purposes under contractual data protection obligations.
Uploaded images and generated content may be stored while your account remains active to support repeat use of the Service.
Users may request deletion of uploaded images, generated content, or account data at any time.
Temporary AI processing data generated during rendering is not permanently retained after processing is completed.
MIOMIO is intended solely for personal creative content generation and entertainment purposes.
Users may upload only content they own or are authorized to use.
Violation of these rules may result in account suspension or termination.
We implement automated and operational moderation measures designed to reduce the risk of prohibited, abusive, deceptive, or unlawful content generation.
We reserve the right to restrict or remove content that violates our Terms of Service or applicable laws.
We share personal data only where necessary to operate the Service.
| Recipient | Data Shared | Purpose |
|---|---|---|
| Payment processors | Transaction information | Payment processing |
| Cloud infrastructure providers | Service-related data | Hosting and infrastructure |
| AI infrastructure providers | Uploaded images for generation | AI processing |
| Legal authorities | Data required by law | Legal compliance |
All third-party processors are contractually required to protect user data.
Data may be stored on infrastructure located in the European Union and other jurisdictions used by our service providers.
| Data | Retention |
|---|---|
| Account data | While account remains active plus reasonable administrative period |
| Uploaded images | Until deletion request or account closure |
| Generated content | Until deletion request or account closure |
| Transaction records | As required by applicable tax and accounting laws |
| Support correspondence | Up to 2 years after resolution |
We implement commercially reasonable security measures, including:
No online system can guarantee absolute security.
Your data may be processed outside Hong Kong where our infrastructure providers or AI service providers operate.
Where transfers occur, we apply appropriate contractual and security safeguards designed to protect personal data.
Subject to applicable laws, users may request:
Requests may be submitted to: privacy@miomio.pro
We may request reasonable verification before processing requests.
MIOMIO is not intended for individuals under 18 years of age or the minimum legal age in the user's jurisdiction.
We do not knowingly collect personal data from children.
The Website may use limited technical cookies and basic analytics necessary for security, performance, and service improvement.
No advertising tracking technologies are currently used.
If a data breach occurs that is reasonably likely to create a significant risk to users, we may notify affected users and relevant authorities where required by applicable law.
We may update this Privacy Policy periodically.
The latest version will always be available on the Website with its effective date.
Continued use of the Service after updates take effect constitutes acceptance of the revised Policy.
For privacy-related questions or requests:
Users may also contact the Office of the Privacy Commissioner for Personal Data, Hong Kong:
www.pcpd.org.hk